Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Items must be returned in new condition, with the original packaging and all contents from the original shipment.

To start a return, you can contact us at myvxpower@gmail.com or call 305-572-3189. Please note that returns will need to be sent to the following address: 8520 SW Bird Road, Miami, FL 33155

Damaged, Incorrect Item or Missing Parts 

If your item was damaged, you received the incorrect item or are missing components, please contact us at myvxpower@gmail.com or call 305-572-3189 as soon as possible. We will send a replacement item, the correct item, or the missing components o. Damaged items are eligible for exchange at our expense for the item ordered. Some damaged items may only require replacement of affected parts.

Returning Your Item 

You may return your item by requesting a return merchandise authorization. Once your return has been received and processed, your qualifying credit will be issued to your original form of payment.  Return shipping cost is at the customer’s expense. Shipping fees are non-refundable, if your item qualified for free shipping at the time your order was placed, the actual outbound shipping charges will be deducted from your credit amount.

If you have any problem do not hesitate to contact us at:  305-572-3189 

You can always contact us for any return question at  myvxpower@gmail.com.